Payment Policy

Accepted Payment Methods

 

For your convenience, we accept the following credit cards:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

     

    Payment Processing

    Secure Transactions: All payments are processed through a secure, encrypted connection to protect your personal and financial information.

    Authorization: Upon placing your order, your card will be authorized for the purchase amount. This is a standard procedure to confirm the card's validity and available funds.

    Final Charge: The final charge to your card will be made once your order is packed and ready to ship. You will receive an email confirmation detailing your purchase and shipment information.

     

    Important Notes

    Card Verification: For the security of your transaction, we may require additional verification to process your payment. This could include a request for further information to confirm the cardholder's identity.

    Payment Declines: If your payment is declined, please check with your card issuer for potential reasons, such as insufficient funds, incorrect card details, or security holds. You may need to contact your bank to resolve the issue before attempting to place your order again.

    No Additional Fees: We do not charge any additional fees for using any of the accepted credit cards. However, please be aware that your card issuer may apply charges for transactions, such as foreign transaction fees.

    Privacy: We respect your privacy and are committed to protecting your personal information. Your payment details are never stored on our servers. 

    For any payment-related inquiries or assistance, please contact our customer support team at support@rejuvacare.com or call us at (+1) 302-261-9613. Our team is here to help ensure a smooth and secure shopping experience. You can also reach us by mail at RejuvaCare, 2803 Philadelphia Pike, Claymont, Delaware, 19703, United States of America.

    Subscriptions and Recurring Billing

    Certain purchases or offers on our site may include an optional subscription plan (such as the RejuvaCare subscription for recurring product shipments or a membership program providing discounts/benefits). Subscriptions are entirely optional and require your affirmative selection during checkout.

    • How Subscriptions Work: If you choose to enroll in a subscription at checkout, your provided payment method will be automatically charged every 28 days (or the interval clearly stated on the checkout page) for the subscription amount confirmed at the time of enrollment. Products (if applicable) will be shipped automatically on the same schedule until you cancel.

    • Subscription Pricing: The recurring charge will be the amount displayed and confirmed on the checkout page (e.g., approximately $42.95 per month, plus applicable taxes and shipping). Prices are subject to change for future billing cycles with prior notice via email.

    • Free Trials (If Applicable): Some offers may include a free or discounted trial period (e.g., 14 days). At the end of the trial, your payment method will be automatically charged the full subscription amount unless you cancel before the trial ends. You will receive an email reminder before the trial concludes and charging begins.

    • Consent: Enrollment in any subscription requires your express agreement during checkout (e.g., via a separate checkbox or button, not pre-selected). We will send a confirmation email after purchase summarizing the subscription terms, amount, frequency, and cancellation instructions.

    • Cancellation: You may cancel your subscription at any time, effective for the next billing cycle (provided cancellation is received at least 24 hours before your next scheduled shipment or charge). To cancel, simply:

      • Log into your account and manage subscriptions;

      • Complete our online cancellation form [link to form];

      • Email us at support@rejuvacare.com; or

      • Call us at (+1) 302-261-9613 (Monday–Sunday, 8 AM–11 PM EST).

    • No further charges will occur after cancellation, and you will retain access to any remaining benefits or shipments already paid for.

    We do not enroll customers in subscriptions automatically without clear consent. All charges will appear on your statement as "RejuvaCare" or similar. For questions about billing or subscriptions, contact support@rejuvacare.com or call (+1) 302-261-9613.